Alarm system

We got an alarm system installed last week. It's a company, APX http://apxalarm.com/, that is going to newer neighborhoods and getting a few houses to sign up and install everything for free. They just want us to, of course pay the monthly service fee, but just put keep the sign in our yard as advertising. It's like onstar for your home. There is a smoke alarm and a glass break alarm directly connected to the system so they'll call the police or fire department automatically for you. They also come over the system to check on you before they do that. They gave us a keychain on/off too, just like you have for your car. Anyway, I was coming in the house Saturday with a friend, trying to get Becca in with my hands full. I forgot about the alarm which starts going off, so I reach for my keychain and hit the panic button by misktake. They come over and ask my name and password and ask if everything is okay which I had to confess what I did. Okay, that happens, they probably understand. Yesterday, I'm talking on the phone with a friend and the most loud, obnoxious, contant beep goes off, and Becca's monitor is screeching. It takes me a few seconds to realize it's the alarm system, so I turn it off. They come over again and ask if everything is okay. I'm still not sure what happened there, I need to call them. Who knows what they think of the crazy lady in Hopkinsville or what I'll do next, but at least I know it works and they're checking up on me. So, it's been an adjustment, but I'm glad we have it.